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Teams work, patients win (Peterborough, ON)
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November 2009
 In 2002, primary health care faced a crisis in Peterborough. One in four residents didn’t have a family doctor, the local hospital’s emergency room was one of the busiest in the province and the growing seniors population was creating a new set of demands on the health care system. Dr. Don Harterre and a small group of colleagues decided a team-based model could be the answer. Over the next few years, they worked hard to bring everyone onside. The idea met the challenge. Today, over 97% of Peterborough’s residents have five teams serving their health care needs. ER visits have significantly dropped and the area is attracting new, young family practitioners to join the teams.
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© 2009 Health Council of Canada, all rights reserved.
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